SSS

Sık Sorulan Sorular

Cevapları ve genel bilgilendirmeyi bu sayfada bulabilirsiniz.

İmzalama Yazılımı

Genel Bilgilendirme

İmzalama Yazılımı

4 Karakter PIN girmeme rağmen Onayla tuşu aktif olmuyor

SafeNet gibi imzalama uygulamaları (E-Güven bazı token'lar için kullanmaktadır) şifre için beklenen minimum karakter uzunluğunu İmzaYeri imzalama yazılımına bildirmektedir. Eğer SafeNet uygulamasında aşağıda olduğu gibi 6 karakter olarak belirlenmişse ve aslında sizin şifreniz 4 karakterli ise imzalama ekranında 6 karakter beklendiği için sorun yaşayabilirsiniz.

Çözüm olarak PIN şifrenizi 6 karakterli olarak değiştirebilirsiniz (bu sizin için elbette daha güvenli) ya da aşağıdaki belirtilen ayardan beklenen karakter sayısını 4 olarak belirleyin. Chrome tarayıcınızı yeniden başlattığınızda 4 karakter ile imzalama yapabileceksiniz.

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Onayla tuşuna basınca imzalama ekranı gelmiyor

Eğer Onayla tuşuna bastıktan sonra yukarıdaki gibi dosya indirme işlemleri yapılıyorsa lütfen sisteminizde yüklü güvenlik yazılımlarını geçici olarak devre dışı bırakınız.

İmzala tuşuna basınca Kart Desteklenmiyor Hatası Alıyorum

Eğer imzala tuşuna bastıktan sonra Kart Desteklenmiyor hatası alıyorsanız

1. Sistemde sadece bir tane ve en son AKİS sürümünün olduğundan emin olunuz

2. Sistemde İmzaYeri eklentisinin kurulduğuna emin olunuz

3. Sistemde "Windows Hello for Business" eklentisinin etkin olmadığına emin olun

Windows Hello for Business Kaldırma

Disablement of Windows Hello for Business from Microsoft Intune admin center.

 

Son olarak, aşağıdaki komut ile Windows Hello sertifikasını kaldırın:

certutil.exe -deleteHelloContainer

Tiering and Commissions

How are Growfast solutions partner tiers calculated?
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What is the advantage of being a tiered partner?
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How can I obtain a tiered partner?
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Why is a customer I manage not appearing in my dashboard?
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What is the central app usage metric?
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How do I earn partner commissions?
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